DAVID COHEN

UX & PRODUCT DESIGN LEAD

BEST EGG
PRODUCT DESIGN

CHOOSE YOUR MORTGAGE
PAGE REDESIGN

LOWER MY BILLS CANADA
FORM REDESIGN

BEST EGG
Credit Card App

POLICY PILOT
FORM REDESIGN

WORK EXPERIENCE

A selection of sites I have managed or worked for throughtout my career. Effectively advocating for users in a fast-paced environment, imparting day-to-day design wisdom that fosters a shared understanding of the user-centric intersection between design, content, business, and engineering.

RESUME

Best Egg

Senior Director of Product Design
Dec. 2022 - Present
  • Leading design strategy, research and optimizations across Best Egg's Marketing Sites, Apply Funnel, Verification Process and Servicing Portal
  • Advocated for a Personal Loan Mobile App and led the way for creating designs and integrating into our design system
  • Provided leadership, direction and mentoring for a team of 5+ UX Designers while assisting our SEO and Marketing departments through years of WordPress knowledge and testing experience.

Core Digital Media (acquired by Rocket Mortgage)

Director of User Experience
Jan. 2020 - Dec. 2022
Senior Manager of User Experience
Jan. 2018 - Jan. 2020
Manager of User Experience
Jan. 2015 - Jan. 2018
Assistant Manager of User Experience
Jan. 2013 - Jan. 2015
Senior Interactive Designer
Dec. 2009 - Jan. 2013
  • Oversaw and execute online optimizations across Rocket Mortgage, Quicken Loans and LowerMyBills
  • Researched user trends and conducted usability testing, interviews, and surveys to understand user needs and facilitated feedback increasing customer satisfaction by 11%.
  • Delivered numerous double digit conversion wins while maintaining product, client, marketing, and compliance requirements.
  • Provided leadership, direction and mentoring for a team of 3+ UX Designers while assisting multiple departments through years of product knowledge and testing experience.
  • Developed UX roadmaps and A/B testing pipelines for iterative updates that help actualize the company mission.
  • Maintained 20+ weekly A/B tests across 7 Products by coordinating in Jira across 5 Scrum Teams.
Mile 9
Interactive Designer
Mar. 2009 - Dec. 2009
Definition 6
Interactive Designer
Mar. 2009 - Jun. 2009
352 Media Group
Interactive Designer
Jul. 2008 - Jun. 2009
Lab 601
Designer
Aug. 2005 - Jul. 2008
LinkedIn